Privacy Policy

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Shreeram Techedge Pvt Ltd ("we," "us," or "our") operates the Shreeram Techedge website and related education technology products, including SpokenEdge AI, SchoolEdge AI, Care SchoolEdge MDM, ReviseEdge AI, English Lab, and associated services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices available to users, schools, teachers, students, parents, and administrators.

Information We Collect

Depending on the Service being used, we may collect personal information such as name, email address, phone number, school name, class, batch, role, and account credentials. For teacher and student learning products such as SpokenEdge AI, we may also collect assignment data, progress data, assessment results, and usage activity needed to provide the learning experience.

If a user uses speech-based features such as speaking practice, read aloud, AI evaluation, or pronunciation feedback, we may process microphone input, speech transcripts, prompts, responses, evaluation data, and related metadata required to generate feedback and improve the learning flow.

We may also collect technical and device information such as IP address, browser type, device type, operating system, app version, crash data, usage logs, and analytics information to maintain, secure, and improve the Services.

How We Use Information

We use collected information to provide and maintain the Services, create and manage accounts, authenticate users, assign and track learning activities, generate AI-based feedback, send password reset or service emails, improve product performance, monitor usage, provide support, and detect, prevent, or investigate technical, security, or policy issues.

AI, Speech, and Learning Data

SpokenEdge AI and related products may use AI models and automated processing to evaluate speaking, vocabulary, reading, and assignment responses. Speech or typed content may be processed to generate transcripts, scores, corrections, summaries, or instructional feedback. We use this information only for providing the requested product features, improving educational workflows, and maintaining system quality and safety.

Sharing of Information

We do not sell personal information. We may share information with trusted service providers and infrastructure partners that help us operate the Services, such as cloud hosting, authentication, analytics, email delivery, databases, and AI processing vendors, only to the extent necessary to run the Services. We may also disclose information if required by law, regulation, court order, or to protect our rights, users, schools, and platform safety.

Data Security

We use commercially reasonable technical and organizational measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to operate the Services, comply with legal obligations, resolve disputes, enforce agreements, and support school or user account operations. We may delete or anonymize information when it is no longer reasonably required.

Children and School Use

Some of our Services are designed for school use and may be accessed by students under the supervision of schools, teachers, or parents. Where applicable, schools or authorized administrators are responsible for providing required notices and obtaining permissions for student use under their local policies and applicable law.

Your Choices

Users may request account updates, password resets, support, or account-related assistance through the Service or by contacting us. In some cases, schools or organization administrators may manage user records on behalf of their institution.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Services after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or data practices, please contact us through our contact page or email us at ceo@shreeramtechedge.in.